SAP Interaction Center WebClient (CA-GTF-IC) Tcodes
| Tcode | Description | Module |
|---|---|---|
| CRMC_IC_MAIN | Define IC WebClient Profiles | CA-GTF-IC |
| CRMC_IC_CHAT | Define Chat Profiles | CA-GTF-IC |
| CRMC_IC_BROAD | IC WebClient Broadcast Customizing | CA-GTF-IC |
| CRMC_IC_EMAIL | Define E-Mail Profiles | CA-GTF-IC |
| CRMC_IC_ACPROF | Define Activity Clipboard Profiles | CA-GTF-IC |
| CRMC_IC_TLBBTN | Define Toolbar Buttons | CA-GTF-IC |
| CRMC_IC_SCRIPT | Maintain Interactive Scripting Prof | CA-GTF-IC |
| CRMC_IC_KSPROF | Define Knowledge Search Profiles | CA-GTF-IC |
| CRMC_XMLEDITOR | Start XML Editor for Spice | CA-GTF-IC |
| CRMC_IC_BOLBOR | Define BOL/BOR Mapping | CA-GTF-IC |
| CRMC_IC_PMASTER | Define Function Profiles | CA-GTF-IC |
| CRMC_IC_FROMGRP | Define Outgoing Address Groups | CA-GTF-IC |
| CRMC_IC_TLBPROF | Define Toolbar Profiles | CA-GTF-IC |
| CRMC_IC_ACTPROF | Activity Clipboard Technical Profile | CA-GTF-IC |
| CRMC_IC_RESPNGRP | Define Standard Response Groups | CA-GTF-IC |
| CRMC_IC_ACTIONWZ | Configure Transaction Launcher | CA-GTF-IC |
| CRMC_IC_LTX_URLS | Define URLs and Parameters | CA-GTF-IC |
| CRMC_IC_EVENTING | Define Event Classes | CA-GTF-IC |
| CRMC_IC_EMAIL_BAS | Define E-Mail Profiles | CA-GTF-IC |
| CRMC_IC_MCM_CCPRO | Define Com Mgmt Software Profiles | CA-GTF-IC |
| CRMC_IC_HEARTBEAT | Define Heartbeat Check Profile | CA-GTF-IC |
| CRMC_IC_ACTIONPROF | Copy/Delete Launch Transactions | CA-GTF-IC |
| CRMC_IC_NAVBAR_PERM | Define Navigation Bar Profiles | CA-GTF-IC |
| CRMC_IC_ALERTMODELER | Define Alerts and Alert Profiles | CA-GTF-IC |
Interaction Center WebClient (CA-GTF-IC) Sub-Module Wise Tcodes
Interaction Center WebClient
SAP Activity Clipboard Tcodes
| Tcode | Description | Module |
|---|---|---|
| IC_LTX | Remote Part of Launch Transaction | CA-GTF-IC-ACC |
| IC_LTXE | Remote Part of Launch Transaction | CA-GTF-IC-ACC |
| CRM_CIC_RABOX | Remote Action Box via SAPGui for HTM | CA-GTF-IC-ACC |
| CRMS_IC_CROSS_SYS | Transaction Launcher Logical Systems | CA-GTF-IC-ACC |
SAP Communication Channel Tcodes
| Tcode | Description | Module |
|---|---|---|
| CRMM_BCB_ADM | Maintain Connections | CA-GTF-IC-CHA |
| CRMM_IC_SPHQ | CCS SAPphone Queue Maintenance | CA-GTF-IC-CHA |
| CRMM_IC_SPHQA | CCS SAPphone Queue Assignment Maint | CA-GTF-IC-CHA |
| CRM_ICI_TRACE | ICI Trace Display and Comparison | CA-GTF-IC-CHA |
| CRMM_IC_MCM_CCADM | Maintain System Settings | CA-GTF-IC-CHA |
| CRMM_IC_MCM_CCLNK | Assign Profiles | CA-GTF-IC-CHA |
SAP Framework Tcodes
| Tcode | Description | Module |
|---|---|---|
| CRMM_IC_GFS | IC Global Framework Settings | CA-GTF-IC-FRW |
| CRMS_IC_CHECK | Check System Settings and Status | CA-GTF-IC-FRW |
SAP Software Agent Framework Tcodes
| Tcode | Description | Module |
|---|---|---|
| CRMC_SAF_ADV | SAF: Advanced customizing for saf | CA-GTF-IC-SAF |
| CRMC_SAF_ICKB | Knowledge search attachment | CA-GTF-IC-SAF |
| CRMC_SAF_TOOL | SAF Diagnosis Tool | CA-GTF-IC-SAF |
| CRMC_SAF_WZ_LE | SAF: Wizard for learning engine | CA-GTF-IC-SAF |
| CRMC_SAF_WZ_KB | SAF: Wizard BAdI Knowledge Base | CA-GTF-IC-SAF |
| CRMC_SAF_WZ_SE | SAF: Wizard for seach engine | CA-GTF-IC-SAF |
| CRMC_SAF_WZ_RFC | Configure RFC Destinations | CA-GTF-IC-SAF |
| CRMC_SAF_WZ_APP | SAF: Wizard for applications | CA-GTF-IC-SAF |
| CRMC_SAF_ADV_APP | SAF: Customizing for applications | CA-GTF-IC-SAF |
| CRMC_SAF_WZ_COMPILE | SAF: Wizard for compilation service | CA-GTF-IC-SAF |
Full List of SAP Software Agent Framework Tcodes