SAP Table - T0KBA

SAP TableT0KBA
DescriptionSDB: Customizing Symptom Type
Table TypeTRANSP
Delivery ClassC
Main CategoryCustomer Service
Sub CategoryCall Management

SAP Call Management Tables

TableDescriptionModule
ISOLSDB: Solution tableCS-CM
ISMPSDB: Symptom tableCS-CM
T0KBASDB: Customizing Symptom TypeCS-CM
ISUSRSDB: Table for user recently edited symptoms/solutionsCS-CM
ISMOBSDB: Symptom Object tableCS-CM
ISLATTSDB: Solution AttachmentCS-CM
ISMITXTSDB: Symptom Trigger Short TextCS-CM
T0KBDSDB: Customizing Application AreaCS-CM
ISMTXTSDB: Symptom short textCS-CM
ISMITCASDB: Symptom Trigger CauseCS-CM

Full List of SAP Call Management Tables