SAP Customer Service (CS) Tables
Table | Description | Module |
---|---|---|
TBMOT | Accounting indicators | CS |
TBMOTX | Accounting indicator description | CS |
IBSSI_RFCDEST | RFC Destination for Calls PlugIn => IBS-SI System | CS |
SAP Installed Base Management Tables
Tcode | Description | Module |
---|---|---|
TCM_ECN | List of Change Numbers (Configuration Management) | CS-IB |
SAP Customer Interaction Tables
Tcode | Description | Module |
---|---|---|
CCMAC | Loggable activity codes | CS-CI |
CIMAP | Input Sequence for BDC Sessions | CS-CI |
COMAP | Online BDC output mapping from message table to container | CS-CI |
CACCEL | Online BDC transaction accelerator definition | CS-CI |
EWFCON | Front Office Configuration | CS-CI |
EWFPAR | Front Office Configuration: Call Parameter | CS-CI |
CCMLOG | Activity log | CS-CI |
EWFCAL | Front Office Call | CS-CI |
EWFGRU | Front Office Call Group | CS-CI |
EWFFND | Front Office Configuation Determination | CS-CI |
Full List of SAP Customer Interaction Tables
SAP Call Management Tables
Tcode | Description | Module |
---|---|---|
ISMP | SDB: Symptom table | CS-CM |
ISOL | SDB: Solution table | CS-CM |
ISMOB | SDB: Symptom Object table | CS-CM |
T0KBC | SDB: Customizing Symptom Category | CS-CM |
ISOPT | SDB: Table for user settings | CS-CM |
ISUSR | SDB: Table for user recently edited symptoms/solutions | CS-CM |
ISMIT | SDB: Symptom Trigger | CS-CM |
ISMSL | SDB: Symptom Solution Link table | CS-CM |
ISLTK | SDB: Solution Task | CS-CM |
T0KBA | SDB: Customizing Symptom Type | CS-CM |
Full List of SAP Call Management Tables
SAP Service Processing Tables
Tcode | Description | Module |
---|---|---|
IWWO | Pervasive Service: Cluster with Internet Data | CS-SE |
VBPM | Supplement for Sales Document Items: Technical PM Objects | CS-SE |
RESTO | Reservation records for PM technical objects | CS-SE |
T399A | Control: Automatic Order Creation | CS-SE |
T399C | Control: Service Assembly Processing | CS-SE |
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