SAP Table - ISLACT

SAP TableISLACT
DescriptionSDB: Solution Activity
Table TypeTRANSP
Delivery ClassA
Main CategoryCustomer Service
Sub CategoryCall Management

SAP Call Management Tables

TableDescriptionModule
ISMSLSDB: Symptom Solution Link tableCS-CM
ISUSRSDB: Table for user recently edited symptoms/solutionsCS-CM
ISMTXTSDB: Symptom short textCS-CM
T0KBBTSDB: Customizing Solution Type TextCS-CM
T0KBFSDB: Customizing Solution CategoryCS-CM
T0KBATSDB: Customizing Symptom Type TextCS-CM
ISMITCASDB: Symptom Trigger CauseCS-CM
T0KBDSDB: Customizing Application AreaCS-CM
ISMOBSDB: Symptom Object tableCS-CM
T0KBASDB: Customizing Symptom TypeCS-CM

Full List of SAP Call Management Tables