SAP Table - ISLACT

SAP TableISLACT
DescriptionSDB: Solution Activity
Table TypeTRANSP
Delivery ClassA
Main CategoryCustomer Service
Sub CategoryCall Management

SAP Call Management Tables

TableDescriptionModule
ISMSLSDB: Symptom Solution Link tableCS-CM
T0KBNSDB: Customizing Number rangesCS-CM
T0KBBSDB: Customizing Solution TypeCS-CM
ISLACTSDB: Solution ActivityCS-CM
T0KBASDB: Customizing Symptom TypeCS-CM
T0KBCTSDB: Customizing Symptom Category TextCS-CM
ISOLSDB: Solution tableCS-CM
ISLATTXTSDB: Solution Attachment TextCS-CM
T0KBCSDB: Customizing Symptom CategoryCS-CM
T0KBDSDB: Customizing Application AreaCS-CM

Full List of SAP Call Management Tables