SAP Table - CCMAC

SAP TableCCMAC
DescriptionLoggable activity codes
Table TypeTRANSP
Delivery ClassG
Main CategoryCustomer Service
Sub CategoryCustomer Interaction

SAP Customer Interaction Tables

TableDescriptionModule
EWFCALTFront Office Call: TextCS-CI
EWFGRUFront Office Call GroupCS-CI
ECCPCALLBACKRVTReasons for callback (texts)CS-CI
CCMHTMLCONFCIC HTML configurationCS-CI
CRM_CIC_OPFACTObject Provider Service: class definitionCS-CI
CCM_OPCLASSTYPEObject Provider Service: Class Type DefinitionCS-CI
CCMHTMLPARITCIC HTML configuration: Text for internal parametersCS-CI
CCMCBQUES_TCall center callback - Callback queue descriptionCS-CI
CCMCMPCALLPARIAction Box Component Call: Parameters for Internal CallsCS-CI
EWFCONTFront Office Configuration: TextCS-CI

Full List of SAP Customer Interaction Tables