SAP Table - CCM_NAVAREA

SAP TableCCM_NAVAREA
DescriptionCCM Navigation Area Profile
Table TypeTRANSP
Delivery ClassE
Main CategoryCustomer Service
Sub CategoryCustomer Interaction

SAP Customer Interaction Tables

TableDescriptionModule
CCMHTMLPARICIC HTML configuration: parameter for internal callsCS-CI
EWCUSTENVCLSTCustomer Information Cluster Builder (Text)CS-CI
CCMCTIADMINCTI Administration/PolicyCS-CI
CCMCBQUES_TCall center callback - Callback queue descriptionCS-CI
ECICWFINBFLTTask Filter for Profile- for CIC Workflow InboxCS-CI
EBAPRESObject Presentation: SAP StandardCS-CI
EWFCALTFront Office Call: TextCS-CI
CCMCTIBKEYCall center telephony control button keysCS-CI
CCMCBQUESCall center callback - Callback queue definitionCS-CI
CCM_NAVAREA_VIEWCCM Navigation Area: TabCS-CI

Full List of SAP Customer Interaction Tables