SAP Table - CICPROFILES
SAP Table | CICPROFILES |
Description | Customer interaction center profiles |
Table Type | TRANSP |
Delivery Class | C |
Main Category | Customer Service |
Sub Category | Customer Interaction |
SAP Customer Interaction Tables
Table | Description | Module |
---|---|---|
CCMCTIQUEUE | Call center queues | CS-CI |
CRM_CIC_OPDELC | Object Provider Service: class delegation - customer | CS-CI |
CCMCTIQUEUEASSN | CTI queue assignments | CS-CI |
CCMLOG | Activity log | CS-CI |
EECICTOOLBAR | CIC Function Bar Profile | CS-CI |
CCMOBJKEYS | Information object instance | CS-CI |
CCMADKEY_T | Call center detail key logging table | CS-CI |
CCM_NAVVIEW | CCM Navigation Area Profile | CS-CI |
CCMCTIQUEUE_T | Call center queue texts | CS-CI |
ECCPCALLBACKRV | Reasons for callback | CS-CI |
Full List of SAP Customer Interaction Tables