SAP Table - CICPROFILES

SAP TableCICPROFILES
DescriptionCustomer interaction center profiles
Table TypeTRANSP
Delivery ClassC
Main CategoryCustomer Service
Sub CategoryCustomer Interaction

SAP Customer Interaction Tables

TableDescriptionModule
CCMCTIQUEUECall center queuesCS-CI
CRM_CIC_OPDELCObject Provider Service: class delegation - customerCS-CI
CCMCTIQUEUEASSNCTI queue assignmentsCS-CI
CCMLOGActivity logCS-CI
EECICTOOLBARCIC Function Bar ProfileCS-CI
CCMOBJKEYSInformation object instanceCS-CI
CCMADKEY_TCall center detail key logging tableCS-CI
CCM_NAVVIEWCCM Navigation Area ProfileCS-CI
CCMCTIQUEUE_TCall center queue textsCS-CI
ECCPCALLBACKRVReasons for callbackCS-CI

Full List of SAP Customer Interaction Tables