SAP Table - CRM_CIC_OPFACT

SAP TableCRM_CIC_OPFACT
DescriptionObject Provider Service: class definition
Table TypeTRANSP
Delivery ClassE
Main CategoryCustomer Service
Sub CategoryCustomer Interaction

SAP Customer Interaction Tables

TableDescriptionModule
CCMHTMLPARICIC HTML configuration: parameter for internal callsCS-CI
CCMSCRPROFScript activity profileCS-CI
EWCUSTENVCLSCustomer Information Cluster BuilderCS-CI
CCM_OPCLASSTYPETObject Provider Service: Class Type DefinitionCS-CI
CICTOOLBARCCM Application Toolbar ProfileCS-CI
EWCUSTENVGCustomer Information Cluster Builder: Generic Profile DataCS-CI
CRM_CIC_DEFWSSLDefault Workspace Profile SlotCS-CI
EECICTOOLBAR_PRGCIC Function Bar Profile: Main Program for StatusCS-CI
CCMCTIQUEUECall center queuesCS-CI
CCMCMPCALLPARIAction Box Component Call: Parameters for Internal CallsCS-CI

Full List of SAP Customer Interaction Tables